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Medir la evolución y satisfacción de nuestra clientela

Customer satisfaction study

Customer satisfaction study

We evaluate the characteristics of the service/product based on customer evaluation.

We design the survey to be carried out, we collect the data and analyze it, so that its purpose is to report with opinions, fulfillment of expectations as well as presentation of possible improvements.

Through this service you can:

  • Know what what your clients think about your services or products.
  • Improve the organization.
  • Submit a sustainability report.
  • Implement a social responsibility system.
  • Expand services/products what you offer and the real interest of your clients.

Service for the study and evaluation of opinions of clients, as well as on the fulfillment of their expectations, also analyzing the difference between what they expect to receive and the provision of the service/product.

Did you know...?

Customer satisfaction evaluation helps:

  • Know what they think customers about your services/products.
  • Increases the loyalty of these for active listening.
  • Know the compliance of company objectives.
  • Improve the provision of service.
  • Improve features Final product.
  • To plan the objectives for the next exercise.
  • Know the expectations of customers and its compliance.

 

What we offer?

Assess the characteristics of service/product by customer importance assessment.


€400/month

or included in flat rate service.

If you have any doubts...