We like to break barriers, that's why we make internal communications draw on those we have with the outside. This allows companies to breathe and oxygenate, gaining transparency and innovation. A company/organization that updates its internal communication plan gains horizontal and vertical flexibility. If you also improve your external plan, you achieve that third dimension which is the clients/prosumers.

A base with key points and concepts to transmit will generate a compact, understandable communication and above all, bidirectional.