Upon completion of training through the different units, the user will be able to:
– Understand what change really is and the reasons why it is necessary for organizations to be successful.
– Evaluate your own ideas regarding change.
– Have a definition of the change.
– Know the repercussions of the change for bosses.
– Discover how to identify the impact of change in organizations.
– Explore the benefits of change for organizations.
– Know the consequences of change.
– Know some of the methods used to identify where team members are in the transition period and how you can support them during the change.
Likewise, in this course the following aspects will be analyzed:
– The forces that could be acting in an organization to produce change, as well as the consequences that arise as a result of implementing a change program.
– The importance of communication in this crucial stage of a change program.
– Deming's PDSA cycle and its four phases in detail and how they can be applied in a work environment will be discussed.
Finally, some of the tools most used in organizations to plan change will be presented and the consequences derived from different types of change during the planning phase will be examined. Likewise, how to contribute to the successful implementation of a change program will be described and structured methods for solving problems that arise in the processes will be examined.
MOD. 1: UNDERSTAND CHANGE
- Introduction
– Notions about change
– What is change?
– Repercussions of the change
– Organizational impact of the change
– Benefits of change
– Consequences of change
– Module summary
MOD. 2: PLANNING FOR CHANGE
- Introduction
– Progressive or radical change?
– Human and economic factors
– Communicate change plans
– Tools for planning change
– Module summary
MOD. 3: IMPLEMENTATION OF CHANGE
- Introduction
– Achievement of not implementing the change
– Stakeholder analysis
– The Curve of Change
– What directors can do
– Overcome resistance to change
– Communicate the organization's message
– Module summary
MOD. 4: SOLVE OPERATIONAL PROBLEMS
- Introduction
– The Deming PDSA Cycle
- To plan
- Do
- Study
- Act
– Module summary